Refund Policy

Last Updated: April 10, 2025

GodofSMM.com provides digital social media marketing services. Due to their irreversible nature, we have a strict refund policy. Please review it carefully before ordering.

1. General Refund Policy

Our services are non-tangible and processed immediately upon order confirmation. Therefore:

• Orders cannot be canceled or refunded once processing begins.
• Refunds are issued as account credits to your GodofSMM wallet, not to your original payment method (e.g., PayPal, Paytm).
• You must contact support to verify refund eligibility.

2. Eligible Refund Conditions

Refunds (as account credits) are available in the following cases:

• Non-Delivery: If we fail to deliver due to our error, you receive a full refund.
• Delayed Orders: If an order is unprocessed for 5 business days, you may request a full refund.
• Partial Delivery: If only part of the order is fulfilled, you may receive a proportional refund.
• Technical Errors: If our platform causes verifiable issues, you may be eligible for a refund.

3. Non-Eligible Refund Cases

Refunds are not provided for:

• Incorrect or private social media account details.
• Metric drops due to platform algorithms or user behavior.
• Simultaneous use of multiple SMM panels, causing delivery issues.
• Account suspensions or bans by social media platforms.
• Fraudulent orders or unauthorized payment methods.
• Dissatisfaction with results or change of mind.

4. Refund Request Process

To request a refund:

• Submit a ticket via your dashboard or email [email protected].
• Include your order ID, issue details, and evidence (e.g., screenshots).
• We review requests within 24-48 hours and process eligible refunds within 6-12 hours.

Bank refunds, if applicable, may take 7-14 business days.

5. Disputes and Chargebacks

Filing a dispute or chargeback without contacting us may result in:

• Account suspension or termination.
• Removal of delivered services (e.g., followers).
• Legal action to recover losses.

Contact our support team to resolve issues amicably.

6. Special Cases

For subscription-based services, refunds are not issued for partially completed cycles. If a service is discontinued, we may offer pro-rated credits at our discretion.

7. Modifications to Refund Policy

We may update this policy at any time. Changes are effective upon posting, and you should review it before ordering.

8. Contact Us

For refund-related questions, contact us at:

• Email: [email protected]
• WhatsApp: +919630503423
• Support Ticket: Available via your GodofSMM dashboard
• Address: GodofSMM, Office No. 412, Tower B, Horizon Business Park, Sector 63, New Delhi, India 110044